MOONFLOWER BEAUTY ARTIST
Hair Services
Hair Cuts: $65
All Over Color/Tint Back: $100
Natural Grey Root Retouch: $ 55
Partial Color: $280
Power Partial: $380
Blonding Colors: $120/HR
Hair Extensions: Available Upon Consult
Hair Treatments: $55
Makeup Services
Natural Glam Makeup: $100
Soft Glam Makeup: $150
Heavy Glam Makeup: $200
Creative Makeup: $250
NEW COLOR CLIENTS + HAIR EXTENSIONS CLIENTS:
All new color clients and hair extension clients must fill out an Intake Form. Make sure to only book once you have filled out an intake form. ALL appointments booked without an intake form will be voided after 48 hours. Intake forms will help Kia provide better curated services for you as her guest. If you have already filled out an intake form once, you do NOT need to do it again.
All other services can directly book here without an intake form.
Hair Extension FAQs
Do you do color corrections? I really dislike my hair and need it redone.
This depends on how recent it was done and what was done to it. The short answer is, yes, I do take color correction appointments. I do recommend having a proper in-person consultation before going ahead and booking an appointment. I want to see and feel what Iām working with first.
How should my hair be prepped before I come in?
For any on-scalp colors, such as root retouches, I do recommend coming in with 1-2 day old dirty hair. For any highlight/foil service, I recommend coming in with clean and dry hair.
How much do extensions cost?
Hair extensions, except Combline, currently vary by method and the amount of hair used to achieve the overall end goal.
Combline is $200 for the first area and $100 per area after that.
How long do extensions last?
With proper installation and care, extensions can typically last anywhere from 6 weeks to 12 weeks. After each period, a move-up maintenance service will be needed. After the hair is deemed no longer usable, we will need to reorder new hair.
Can I bring/buy my own hair instead?
Kia does not allow this. While this may be acceptable in other salons, she does not condone it. She has no way of guaranteeing the ethical sourcing, quality, and quantity of any unverified hair. The hair she uses is of the highest quality and is guaranteed to last, not shed, and stay manageable for clients.
Are extensions damaging?
Extensions are not, and should not, be damaging. If applied properly, removed properly, and take care of properly, extensions should not be harmful ever. With improper methods, techniques, and lack of education, all methods can be harmful. Kia offers so many techniques to best work with the many different textures and density that is a beautiful part of the diversity that reflects in her guests.
Why do I need to fill out a form and then come in for a consultation as well?
Kia wants to best serve her clients with the utmost respect. By filling out a form, she gets to see a glimpse of your preferences and learn more about you before evert even meeting you. Some of the questions also allow her to make the proper educated choice of what techniques are suitable for you or not.
How often do I need to come in for maintenance? I heard extensions are very high maintenance.
This all depends on what type of extensions you are wearing. Typically, extensions maintenance appointments are anywhere from 2-4 months. Some extension methods can last longer than other. Keratin tips/fusion/bonds can even be no salon maintenance at all. Maintenance appointments are crucial too maintaining the health of your hair and your extensions.
Hair Color FAQs
How long are color appointments?
This depends on the service you have booked. Some services can be anywhere from 2 hours long and some services are 10 hours long.
What should I wear on the day of my color appointment?
Make sure to come in comfy clothes. You may be in the chair/salon for a long time, so I would love for you to be comfortable. No turtlenecks, hoodies, collars, or thick high neck sweaters of any sort should be worn.
How often should I come in for retouches?
I recommend most of my color clients to go in between 2-6 months. Maintenance will look different for every client depending on their end goal and lifestyle. I never recommend a client to go longer than 6 months for color.
Does my deposit go towards my overall service total?
The initial deposit you make counts towards your service total. On the day of your service, it will be deducted from your overall total. Deposits are non-refundable.
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Booking + Deposits
All services require a consultation whether it be online or in person. Without a proper consultation we cannot book any client. Hair colors are especially important to do a consultation with in order to get the proper pricing and timing. ALL hair extension clients must have an in-person consultation. Online consults are not allowed for hair extensions.
In order to book and set aside time for clients they must confirm time and date as well as pay their non-refundable deposit within 2 days of the initial booking. Failure to pay the deposit results in an automatic cancellation of the appointment. Clients can rebook for the same time and date after the initial cancellation but they will now have to pay the deposit up front.
All new clients must fully complete a fully finished intake form to hold their appointment.
Deposit Pricing:
Makeup services: $50
All over color $25
All other color services: $100
Extensions: $30 for consultation. The full cost of hair is required to book service.
All deposits can be made online via an invoice that will be sent out through an email. A card will also be required to be held in case of cancellations or no-shows. Please refer to cancellation and no show policies.
Cancellations and Rescheduling
Cancellations vary from service categories:
Haircuts, makeup applications, and consultations can be canceled 24 hours ahead of time without any problem. They will only lose any deposit they have put down.
ALL hair color and extensions service MUST be canceled 3 days ahead of time. Failure to do so will result in a 20% service fee charge on the card that is held on file. A no show on the day of the services result in a 100% service fee charge to the card on file.
If an extension client does not show up or cancels they will not receive the hair that we purchased. They must receive their extensions services with The eclectic only. An extension client who cancels or no shows automatically forfeits their hair extensions.
Last minute cancellations can be excused but please use your discretion and discuss with Kia. A good example of this is a death in the family or serious illness.
If a client does not show up for an appointment they will be marked as a no-show. After two marks they will no longer be able to book. No refunds of the deposit or the service fee charges will be made out.
Rescheduling
Reschedule policies are similar to cancellation policies. Haircuts, makeup, and consults can reschedule 24 hours before their appointment. Hair colors and extensions must be done 7 days ahead of time.
Last minute reschedules can be excused and allowed using your discretion and after being discussed with Kia.
Cancellations from Kia
If Kia is out sick or has an emergency and has to cancel or reschedule then the client can choose to reschedule at their earliest convenience. Offer a reschedule first.
If they cannot reschedule and are dissatisfied, the client can receive their deposit back in full. Refunds take 3-5 days to appear back in the account they used to pay their deposit.
Payments
We currently only take credit/debit cards as payment right now for all services that we offer. Payment must be done at the end of the service in full. For any service that requires a deposit you can pay via the email invoice sent out. Clients can also inquire about payment plans prior to the day of their appointment.
For clients wanting to do a payment plan they can use Afterpay if they have an account. They must inquire about this before their appointment to see what their spending limit is with Afterpay. Afterpay payments will be done in store on the day of their service. That will count as their first payment. Their next 3 payments will be done through Afterpay through the app or the website. We do not have control over that once they make their first payment in store.
We do make exceptions for clients wanting to pay with cash if they have exact change.
Failure to pay at the end of their service will result in getting authorities involved. Do not hesitate to take down personal information, hold a license, or call the police if a client refuses to pay.
Adjustments and Refunds
Complimentary adjustments can be done for any client who is feeling unhappy with any hair service. Clients must notify Kia within a 2 week span from first initial service to receive the complimentary adjustment service. Clients who fail to do so must pay for service requested in full. Clients can reschedule adjustments one time only.
Partial refunds for all hair services will only be made out after an adjustment if the client is dissatisfied with hair and notifies Kia within a week of adjustment service. No refund will be made after 2 weeks to a full month has passed and no communication of dissatisfaction was made out to Kia.
Full refunds can be made out in certain situations after proper discussion with client and Kia.